Articles by tag "track order"

1. My order shows it has been delivered, but I didn’t get it. What should I do?
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   Before reporting non-receipt of a package, please be sure you check with neighbors, roommates, family members or anyone else who may have been home at the time the package was delivered. Many times, a parcel will show up within 24-48 hours of showing delivered due to an accidental early scan by ...
2. Why is my order stuck in transit or not moving?
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   First, congratulations and thank you for ordering your Bright Brain product! Depending on the time of your order, all shipments are typically processed for delivery in less than 24 hours (Sometimes in less than 1 hour!) but can also take longer depending on your order's contents or the ...