Shipping Process Overview
While our products are the smartest on the market, we have to admit—they don't jump into a box by themselves. Every item is lovingly inspected, packed, and prepared for shipment by our diligent team, with care and precision.
Most orders are processed in less than 24 hours, and shipments are picked up multiple times daily from our fulfillment center. The last shipping pick-up at our facility for UPS, FedEx, and USPS occurs at 2:00pm CST. Remember, the estimated delivery time provided by carriers does not include the time required to process, package, and ship your purchase.
Please note that estimated delivery times do not include weekends or holidays. Carriers count delivery times starting from the first full day in transit. For example:
- If your package ships on Tuesday afternoon, the first full day in transit will be Wednesday.
- If it ships on Wednesday, the first full day in transit will be Thursday.
- If shipped on Thursday, Monday will count as the second day in transit due to the weekend.
Important Shipping Considerations
- Customs Delays - Customs processing can vary significantly between countries, and Bright Brain cannot influence this process. Please plan accordingly for international orders.
- Processing Times - Delivery estimates provided by carriers do not include the processing time, which can depend on the time your order is placed, weekends, or holidays.
All available shipping options, along with their price, are calculated during checkout once the zip code has been entered.
There is no purchase necessary to view the available shipping options and costs.